Support
Need help with SmartSide? Email us and a real person will get back to you. This page also covers billing, account deletion, and responsible gambling resources.
Contact us
Email support
support@smartside.betWe read every message and reply as fast as we can, usually within a couple of days. To help us resolve your issue faster, include:
- The email address on your SmartSide account
- What happened, and what you expected to happen
- Your device (for example, iPhone or Android) and a screenshot, if you have one
Quick links
Billing help
Subscriptions bought in the iPhone app are managed through Apple: open iPhone Settings, then your name, then Subscriptions to change or cancel. Subscriptions bought on the website are billed through Stripe; email support if you need help with a website subscription, a refund question, or a billing email change.
Delete your account
You can delete your account in the app: sign in, open More, then Settings, then Delete Account, and confirm. Deletion is permanent and removes your account data. Website subscriptions are canceled immediately as part of deletion; subscriptions bought through Apple must also be canceled in iPhone Settings under Subscriptions. If you cannot sign in to delete your account, email support and we will help.
Responsible gambling
SmartSide is an information tool, not a sportsbook. If gambling stops being fun, help is free and confidential, 24/7: call or text 1-800-GAMBLER or visit our Responsible Gambling page for more resources.